"We", "Us", "Web Runner" refers to the legal entity Web Runner S.R.L., headquartered in Cluj, Romania.

"You" or "Client" means any individual or entity using our website or services.

"Services" include WordPress website development, plugin development, custom software development, technical support, QA testing, and any digital solutions offered by Web Runner.

• Use this site only for lawful purposes.
• Do not copy, scrape, or redistribute our content without explicit written consent.
• Don’t try to reverse-engineer, hack, or disrupt this website or any services we offer.

We reserve the right to restrict or terminate access if you breach these terms — no second chances.

When you hire us for a service, you agree to:

• Projects are scoped & billed according to approved requirements and pricing.
• You’re responsible for supplying accurate materials, credentials, and timely feedback.
• Delays on your end = timeline shifts. That's life.
• We deliver secure, optimized, and tested work. Post-delivery changes or third-party tampering aren’t on us.

• Payment terms are agreed before kickoff.
• Late payments = fees or pauses.
• No refunds for completed work unless agreed in writing.

Note: We don’t work for free, and we don’t chase invoices. Respect the grind.

• All code, content, and deliverables stay ours until fully paid.
• Once paid in full, custom work becomes yours.
• We may showcase anonymized work unless agreed otherwise.
• Plugin licenses grant usage — not resell or redistribution rights.

We provide services “as is.” No guarantees on:

• Eternal uptime
• 3rd-party plugin compatibility
• Blindly updating 15 plugins at once

We’ll help patch things if it’s reasonable.

To the fullest extent of the law, Web Runner is not liable for:

• Indirect or incidental damages
• Business losses or data breaches
• Missed sales due to code issues

No tech is bulletproof. But ours is damn close.

Support is available via plan or hourly rate. If you’re not on a plan — we’ll still help, but at a cost.

Emergency response depends on service level. Otherwise, expect responses within 24h (Mon–Fri).

We may revise these Terms without notice. You’ll find the most updated version right here.

These Terms are governed by Romanian law. Disputes will be handled in Romanian courts — or with mutual respect and a long email chain.

When submitting forms or uploading files to our systems:

• Do NOT upload images containing EXIF GPS metadata, personal ID information, or sensitive data.
• Web Runner is not responsible for securing improperly uploaded private files.

Web Runner reserves the right to select which customers or companies it serves. Some regions may be restricted due to compliance risks, double taxation rules, or operational barriers.

If you cannot find your country listed at checkout, contact us at contact@web-runner.net — we may still be able to work with you manually.

B2B Clients: We use the information provided to issue invoices and validate your VAT number via VIES. Web Runner SRL is not responsible for incorrectly issued invoices. For purchases outside of EU, please reach out to us directly and we will send over the invoice, including the details of your purchase via email. Any invoice queries can be directed to contact@web-runner.net.

B2C Clients (Individual Consumers): Web Runner SRL will not request personal or sensitive data to issue your invoice and shall not be liable for any cases where the customer has provided them. Never send personal identification numbers or any sensitive data via our forms — if you receive such a request, report it immediately.

Refunds are possible within 30 days of purchase, but ONLY if:

• The product or service is faulty or fails critical intended functionality.
• Serious issues exist that were not disclosed at purchase.

No refunds for "not what I expected" or "changed my mind" reasons. We're not selling unicorns.

Bank transfer fees and commissions are NOT refundable. We can provide proof of refund if needed — just email us.

Web Runner is not liable for intermediary or bank commission fees deducted during payment processing. Upon request, we can issue proof of payment for your records.

We strive to keep product and service documentation up-to-date and accurate. However, Web Runner SRL is not liable for damages resulting from outdated documents. If in doubt — ask. We respond faster than most bots.

Subscribing to our newsletter means:

• You agree to receive occasional communications when we have updates worth sharing.
• No regular schedules. No spam. No automated garbage.
• Unsubscribe anytime — no hard feelings.

Web Runner SRL operates under Romanian Small Business VAT Exemption Rules. VAT is not charged on invoices unless otherwise indicated by EU regulations.

All services and products include 30 days of limited support post-delivery.

After that — support is not guaranteed unless a paid maintenance agreement is in place. We fix critical bugs if they surface. Life moves forward — so should your web empire.

If you have questions, hit us up:

📧 contact@web-runner.net
🏢 Str. Eroilor 196, Florești, Cluj, Romania

Web Runner — Forged in fire. Refined in code. Governed by logic and a damn good lawyer (if needed).